Pop3 / SMTP Access to E-mail

 

You may use an email client program such as Outlook Express or Eudora to access your account instead or in addition to the web interface. 

 

You can use any Pop3 compatible mail program to download your mail and read it on your local computer. Most people find that a mail client program is much faster than using a web based system. You can use both a client program and the web based interface depending upon your daily needs.

 

Below you will find instructions for setting up Pop3/SMTP access with a mail client program. Please be sure that you read the directions for your operating system. The first set of instructions are for Windows users and the second set of instructions are for Macintosh users.

 

We recommend that you start by upgrading your email client to the latest version of the software. This will ensure maximum compatibility.

 

Outlook Express (Windows)

 

1. Choose Accounts under the Tools menu.

 

2. Click the Add button and choose Mail.

 

 

 

3. Enter your full name for the display name and click the Next button.  Click the Add button and choose Mail.

 

4. Choose ÔI already have an email address,Õ and enter your FULL Gaggle email address. For example, john@gaggle.net, john@tigers.gaggle.net, john@yourdomain.com etc.

 

 

5. You will now see the Email Server screen.

 

 

6. You will now see the Logon screen.

 

 

7. Click Next and then the Finish button.

 

8. Return to the Internet Accounts screen. (If you are not already there, choose Accounts under the Tools menu.)

 

9. Double click on the account you just created.

 

10. Click the tab for Servers.

 

11. Under Outgoing Mail Server at the bottom, put a check mark next to ÔMy server requires authentication.Õ

 

 

12. You may also want to adjust some other options. We suggest the following options under the Advanced tab:

 

 

 

 

Troubleshooting

 

Error: ÔThe message could not be sent because the recipient was rejected by the server.Õ

Go to the properties for the new account. Click the tab for Servers. Make sure that you have checked the item ÔMy server requires authentication.Õ See step #11 above.

 

Error: ÔUnable to log on using Secure Password Authentication.Õ

Go to the properties for the new account. Click the tab for Servers. Make sure Secure Password Authentication is off.

 

 

 

Outlook Express (Macintosh)

Note: Do not forget the important steps #10 - #13, otherwise you will not be able to send mail.

1. Choose Accounts under the Tools menu.

2. Click the New button in the upper left corner to launch the Account Setup Assistant.

 

 

3. Enter your full name for the display name.

4. Select ÔI already have an email...Õ and enter your FULL email address. For Example, enter john@gaggle.net, john@tigers.gaggle.net, john@yourdomain.com etc.

 

 

5. Choose POP as the type of incoming mail server.

 

 

 

6. For the account ID enter your FULL Gaggle email address.

Next, enter your Gaggle password and click the check box for ÔSave password.Õ

 

 

7. Give the account a name such as ÔJohn's Gaggle Account.Õ Click the check box for ÔInclude in my send & receive schedule.Õ Click the Finish button.

 

8. Return to the Accounts screen and double click on the new account you just created.

 

9. Click the button, Click here for advanced sending options at the bottom of the window.

 

 

10. Put a check mark in the option for ÔSMTP server requires authentication.Õ (Do not check off Ôsmtp service requires secure connection.Õ)  Select the radio button for ÔUse the same settings as incoming mail.Õ  Close the Window by clicking in the upper left corner

 

 

11. Click the OK button.

 

 

12. After setup you may want to adjust your options by clicking the Options tab.  We suggest: